Day 3 – Snow your browsers

We all use the Internet, often to access complex software and perform complex tasks, but sometimes it’s the basics that can make a big difference to your experience. That’s why knowing what a browser is (and understanding which one you’re using) is really important. So let’s start from the beginning…

What is a browser?

A browser is a computer program that enables you to access and navigate the Internet. Also known as a ‘web-browser’, a browser is quite literally a program you use to browse the World Wide Web.

Internet Explorer, Chrome, Safari, Firefox and Microsoft Edge are all types of internet browser.

Why is it important to know which browser I’m using?

The digital tools we rely on to perform our duties as lecturers, researchers and technicians are not necessarily compatible with all browsers. In fact, it is quite common for a specific tool to be more compatible with one browser than another. For example, Blackboard Collaborate Ultra, UWE’s video-conferencing and webinar tool is 100% compatible with Chrome and Safari but can encounter issues when opened in Microsoft Edge or Internet Explorer.

This means it’s essential that you are able to identify the browser you are using and understand how you can switch to a different one.

How can I use a different browser?

All browsers can be downloaded from the Software Center on your PC or the Internet in a matter of minutes.

Where can I get help?

If you’d like some help getting to grips with browsers or with installing a new one, you can talk to a colleague in ITS by visiting the Q block help desk in 2Q33 or telephoning extension 123 (0117 328 3612 from a mobile); or you can send an email to